How we certify every device

The grade you see on a listing is about cosmetic condition only. Every device we sell — Excellent, Very Good, or Good — passes the exact same 40-point functional test first.

  • Excellent

    Little to no visible wear. Looks close to new in photos and in hand.

  • Very Good

    Light signs of use — small scuffs or marks that don't affect performance.

  • Good

    Noticeable cosmetic wear, always shown in real photos. Fully tested, same as any other grade.

The 40-point inspection

What we actually test

Battery & power

Battery health is measured and disclosed on every listing. Charging port, adapter, and power draw are all tested under load.

Screen & display

Checked for dead pixels, backlight bleed, discoloration, and touch response where applicable.

Keyboard, trackpad & ports

Every key, the trackpad, and every port (USB, HDMI, audio, charging) is individually tested.

Wi-Fi, camera & speakers

Connectivity, webcam, microphone, and speakers are all confirmed working before listing.

Stress test

Every device runs under sustained load to catch overheating, throttling, or instability new owners wouldn't otherwise see for weeks.

Questions about warranty or returns?